Frequently Asked Questions

Where is Orsino Spa Resort in Darjeeling located?

Orsino Spa Resort is located near Mall Road and Mahakal Mandir in Darjeeling, offering easy access to major attractions while surrounded by stunning Himalayan views.

What makes Orsino Spa Resort different from other hotels in Darjeeling?

The resort stands out for its cosy accommodations with hill views, diverse dining options, a rejuvenating spa, and versatile event spacesvall set amidst fresh mountain air.

What amenities are available at the resort?

Amenities include free Wi-Fi, complimentary parking, multi-cuisine dining, spa services, and easy access to local attractions.

Does the resort offer spa services?

Yes, the on-site spa (Onyx) offers a range of wellness treatments including aromatherapy and deep tissue massages

Is parking available at the hotel?

Yes, complimentary parking is available for guests.

What types of rooms are available at Orsino Spa Resort, Darjeeling?

The hotel offers Premium, Heritage, Family, Suite, and Presidential categories to suit solo travellers, couples, and families.

How many guests can stay in a room?

Room capacities vary by category—Family rooms are ideal for groups, while Premium and Suite rooms comfortably accommodate smaller parties.

Can I request extra beds or cots?

Yes—extra beds or cots can be arranged on request (confirm at booking).

Are there separate living areas in some rooms?

Suites and Presidential rooms have separate living spaces.

Do the rooms have fireplaces?

Yes, the Family Rooms and the Presidential Room feature cosy fireplaces for added comfort during your stay.

What dining options does the resort offer?

The resort features Orion (multi-cuisine restaurant), Opal bar, and Pine Tree Café for snacks and tea.

What are the restaurant timings?

• Orion: 7:00 AM – 10:00 PM
• Opal: 10:00 AM – 11:00 PM
• Pine Tree Café: 6:00 AM – 11:00 AM | 5:00 PM – 10:00 PM

Is breakfast served at the hotel?

Breakfast is served at the main restaurant Orino inclusion depends on your booking package.

Does the hotel serve alcohol?

Yes, alcohol is served at Opal, the in-house bar.

Does outdoor dining with hill views exist?

Yes, outdoor dining seating is available at the Orion restaurant.

What event spaces does the resort offer?

Boardroom, Oak banquet, Laurel hall, and a lawn for various events

How many guests can the banquets accommodate?

Boardroom up to 50, Oak hall up to ~300, Laurel hall up to ~1,200 guests.

What types of events can be hosted at the hotel?

The event spaces are suitable for corporate meetings, conferences, and select social gatherings.

Are audio-visual facilities available?

Yes, audio-visual equipment and Wi-Fi are available at an additional charge.

Are the event spaces air-conditioned?

Yes, all meeting and event spaces are fully air-conditioned.

How far is the resort from Mall Road, Darjeeling?

Mall Road is within walking distance, making key attractions easily accessible.

Is the hotel close to major tourist attractions?

Yes, notable Darjeeling sights and viewpoints are easily reached from the property

Are local transport options available nearby?

Taxis and local transport services are readily available for exploring Darjeeling.

Is the resort easy to reach by road?

Yes, the resort is well connected by road and accessible by private and commercial vehicles

How can I contact Orsino Spa Resort for reservations?

You can reach the reservations team via phone or email at reservations@orsinohotels.com

Does the hotel have multiple contact numbers?

Yes, multiple contact numbers are available to assist guests with bookings and enquiries.

What is the check-in and check-out time?

Check-in is at 2:00 PM and check-out is at 11:00 AM (subject to availability).

Can I request special arrangements before arrival?

Yes, guests are advised to contact the hotel in advance for special requests, subject to availability.

Is airport/railway pick-up available?

Transfers can be arranged on request. Contact the resort ahead of time.