Frequently Asked Questions

Where is Royal Potala by Orsino located?

Royal Potala by Orsino is located at 6th Mile, Tadong, Gangtok, along the highway, offering easy access while staying away from the congestion of the town.

What kind of guests is the hotel best suited for?

The hotel is ideal for business travellers, corporate guests, and families looking for a comfortable stay with modern facilities.

What makes Royal Potala by Orsino different from other hotels in Gangtok?

The hotel stands out for its spacious rooms, infinity swimming pool with views, conference facilities, ample parking, and convenient highway location.

Does the hotel have an infinity swimming pool?

Yes, the hotel features an infinity swimming pool with views of the surrounding mountains and valley.

Is parking available at the hotel?

Yes, complimentary parking is available for guests.

What types of rooms are available at Royal Potala by Orsino?

The hotel offers Premium Rooms (Non View), Premium Rooms (Mountain View), Family Rooms for 3, and Family Rooms for 4.

How spacious are the rooms?

Room sizes range from approximately 350 sq. ft. to 450 sq. ft., offering ample space for a comfortable stay.

How many guests can stay in each room?

Premium Rooms can accommodate up to 3 adults, while Family Rooms can host up to 4 to 6 guests, depending on the room type.

What amenities are provided in the rooms?

Rooms are equipped with air-conditioning, free Wi-Fi, a 32-inch television, work desk and chair, wardrobe, tea and coffee maker, RO water, and bathroom essentials.

Are extra beds available?

Yes, extra beds are available at an additional charge, subject to room type and occupancy limits.

What dining options are available at the hotel?

The hotel features Orion, a multi-cuisine restaurant, and Opal, a bar with both indoor and outdoor seating.

What are the restaurant timings?

Orion operates from 7:00 AM to 10:00 PM. Opal is open from 10:00 AM to 10:00 PM.

Is breakfast served at the hotel?

Yes, breakfast is served at Orion, with buffet and à la carte options available.

Does the hotel serve alcohol?

Yes, alcohol is served at Opal, the in-house bar.

Are there any outdoor or poolside dining options?

Yes, Opal offers both indoor and outdoor seating and is located next to the swimming pool with views of the mountains and valley.

Does Royal Potala by Orsino have conference or banquet facilities?

Yes, the hotel offers a conference hall and a banquet hall suitable for corporate meetings and social events.

What is the capacity of the event spaces?

The conference hall can accommodate up to 40 guests, while the banquet hall can host up to 75 guests.

What types of events can be hosted at the hotel?

The event spaces are suitable for corporate meetings, conferences, and select social gatherings.

Are audio-visual facilities available?

Yes, audio-visual equipment and Wi-Fi are available at an additional charge.

Are the event spaces air-conditioned?

Yes, all meeting and event spaces are fully air-conditioned.

How far is the Royal Potala by Orsino from MG Marg, Gangtok?

MG Marg is a short drive from the hotel, making it easily accessible for shopping and local experiences.

Is the hotel close to major tourist attractions?

Yes, attractions such as Rumtek Monastery and other key points in and around Gangtok are easily reachable from the hotel.

Is the location suitable for guests who want a quieter stay?

Yes, the hotel’s highway location offers a peaceful environment away from the bustle of the main town.

Is the hotel easy to reach by road?

Yes, the hotel is located along the highway and is easily accessible by private and commercial vehicles.

How can I contact Royal Potala by Orsino for reservations?

You can reach the reservations team via phone or email at reservations@orsinohotels.com

Does the hotel have multiple contact numbers?

Yes, multiple contact numbers are available to assist guests with bookings and enquiries.

What is the check-in and check-out time?

Check-in is at 2:00 PM and check-out is at 11:00 AM.

Can I request special arrangements before arrival?

Yes, guests are advised to contact the hotel in advance for special requests, subject to availability.